PRIVACY POLICY OF MY HOME TV

Last Updated: 17^th December 2020

My Home TV is a service run by IQ Broadcast Ltd. Your data is important. It’s important to us, and we understand that it’s important to you. My Home TV is committed to safeguarding your information in line with the latest data protection and privacy laws. We also want to be transparent about what information we collect about you, how we use it, and how you can control what we do with this information. If you have any questions, please don’t hesitate to contact us at privacy@myhometv.co.uk

This privacy policy will only be applicable, and the obligations of IQ Broadcast Ltd, developer of My Home TV App will only extend to, information expressly collected by IQ Broadcast Ltd from you. IQ Broadcast Ltd is committed to maintaining your trust and confidence as well as to provide you with the best possible experience while visiting our App. Thus, IQ Broadcast Ltd provides this online privacy policy to make sure you are aware of our security practices and to inform you of the way your personal information is collected, used and protected so that you will feel secure while visiting our website. By visiting our App, you are accepting our privacy policy and the practices described herein.

Consent

On using My Home TV App, you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. In case of any roaming user profile or if you are a traveler visiting various countries around the world and avail My Home TV App services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information

Information Collection and Use

Our Main purposes in collecting information including Personal Information or Information provided by you is to allow you to use the My Home TV App, to improve our services to you, identify and authenticate any access to the application and related services, various features and Services on or in relation to the App contact you for any Services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to You; and such other uses as provided in the Terms of Use and this Privacy Policy. We may also use your email address to send updates, news, or other information regarding our services.

We may also collect information or Personal Information to track User behavior and preferences for internal analytics of all Users of the App, Device IDs / Unique identifiers, usage statistics, traffic data, Your IP address, IMEI number, domain names, access times, locations and using third party such as Google Analytics, Google Play Services, Google Analytics for Firebase. To respond to any queries that You may have, and to communicate information to You, including notifications of any promotions or alerts, any updates to the Platform, or the introduction of any future fees or charges that We may collect at the time for the provision of Our Services to You.  We may collect Your user ID or user name and any other information You have permitted the social media platform to share with Us specifically or any other third party. You also consent to us collecting information You have made publicly available through the social media platform and Google Play Services. We collect the permission to access Wi-Fi, Networks Connection and Network access only to allow app to connect to the internet to provide its functionality.

If you access My Home TV App by using a third-party service like Google and Facebook, they may send us information such as your registration and profile information from the services. We collect Public information, Name, Email id, friend list from Facebook and email id from Google. From time to time, we may also collect information about you by asking you to fill in an optional survey or questionnaire.

How we use this information and legal basis for processing

• We aim to use your information in ways that are fair and reasonable. The list below sets out the ways in which we might use your information and the legal basis for that use:
• Provide you with technical support and service messages, for example to let you know when a new version of our app is available
• Administer prize draws or competitions which you choose to enter, including (where required) publishing the name of winners
• Assist you with any customer services enquiries you make

Processing based on our or a third party’s legitimate interest:

• Personalize our service and our promotional material for you, for example to recommend content we think you might like - this will usually be based on your browsing and viewing behavior, any may also be based on any demographic information we hold about you
• Understanding and improving your profile so we can provide you with the best possible service (which may include sharing your information with carefully selected third parties so they can match your profile with other information lawfully obtained by them)
• Understanding your location so we can ensure that our service is only made available in our territory of operation
• Send you marketing information, including content recommendations and special offers in accordance with your marketing preferences, and to manage our email suppression lists (see our section below on marketing for further information)
• To invite you to participate in surveys or user research
• Analyze your use of our service to help us understand how people use My Home TV, and to improve them for everyone
• Enforce our rights and our terms of service
• Prevent fraud or other potentially illegal activities (including copyright infringement)

Sharing your information with other trusted partners.

• Sharing your information with third parties to allow us to promote our service to you on their platform
• Validate your entitlement to any special offer or voucher code (and we may share information with relevant third parties for this purpose)

If we want to use your data in any way not covered in the list above, we will only do so with your consent.

Aggregate and/or Anonymised Information: We may aggregate or anonymise certain information that we collect from you. Aggregate and de-identified information is designed so that we can’t identify you personally.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, Access Notification and other statistics. We may also use your information to evaluate your interest for various genres of content, services, offers, traffic patterns.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the My Home TV Services, we may collect and store such information.

We identify and use Your IP address to help diagnose any problems with our server, and to administer My Home TV. Your IP address is also used to help identify you and to gather broad demographic information to customize your experience on the My Home TV.

Cookies

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service. If you want to remove previously-stored cookies, you can manually delete the cookies at any time through your browser settings. However, this will not prevent the Platform from placing further cookies on your device unless and until you adjust your internet browser setting as described above.

We use strictly necessary cookies and other similar technologies to keep you signed in, to secure our services and your information and for other system administration purposes. Disabling these cookies will result in loss of functionality and may prevent you from being able to access the service. These technologies also allow us to understand how users interact with our service so we can make sure your My Home TV experience is as good as possible and to help us improve our service in the future. These cookies collect information about your use of our services, as well as technical information such as your IP address, time of visit, whether you are a return visit, any referring website and other information about your use of our service. These analytical services help us to know how many users we have; which parts of our app are most popular and the country or region where our users are located. This enables us to better understand who is using our site and to ensure we are reaching our target demographic, and to improve and tailor our services accordingly.

Performance Cookies: We use Google Tag Manager which records visits to our website and the source of those visits, and which allows us to manage our use of other types of cookies such as the Targeting Cookies described below

Targeting Cookies for Online Advertising: we may also use advertising companies or agencies to serve our online marketing to you elsewhere on the web. These companies use tracking technologies to collect information about your use of our services which they use to target our marketing messages to you, to make sure you don’t see advertising about My Home TV once you have subscribed, and to understand how you learned about My Home TV. They may also collect information about your online activities over time and across different websites and other online services so that they can better understand your interests to serve you with relevant adverts. Please note that if you do not give us consent to set these cookies, you may still see My Home TV advertising, but it will not be personalized to you.

Personalization: we may use cookies and other technologies to personalize content based on your viewing and browsing behavior.

Apps: Our apps collect the advertising identifier provided by your operating system (i.e., iOS or Android). You can learn how to opt out of mobile app tracking by certain advertising networks through the privacy and/or advertising settings on your device. To find out how to change these settings for Apple or Android devices, see:

Apple: https://support.apple.com/en-gb/HT202074

Android: http://www.google.co.uk/policies/technologies/ads/

Privacy Preference Centre: You can manage your preferences and withdraw consent in relation to cookies in our Privacy Preference Centre. To access the Preference Centre, clear your cookies and refresh our App

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
• initiate a payment
• authenticate your access to Account
• to manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.
• to manage risk and protect the App, the Services and you from fraud by verifying your identity, and helping to detect and prevent fraud and abuse of the Sites or Services.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We may work with third-party service providers to provide application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. 

Advertising

We may use third-party advertising companies to serve ads when you visit our app. These companies may use your information about your visit to our service, in order to provide advertisements about goods and services of interest to you.

Services may include links to other websites or applications. Such application or websites are governed by their respective privacy policies, and are beyond our reasonable control. Their policy may differ from ours. If you can't find the privacy policy of any of these applications/websites via a link from the application's homepage, you should contact the application owner(s) directly for more information. Presentation of information to our advertisers for helping them to understand our audience(s) and to know the value of advertising on our websites or applications, is usually in form of aggregated statistics on traffic to various pages/content within our websites or applications. We do not provide any personally identifiable information to any third-party websites / advertisers / ad-servers without obtaining your consent.

We will only send you direct marketing about My Home TV products and services, unless you indicated during the registration process that you do not wish to receive such messages by sending us an email from the email address you use to register to optout@myhometv.co.uk. In addition, you can unsubscribe from receiving such messages by clicking the unsubscribe link in any of our emails or in the account section of our website.

If you opt-in to receive such information, we will share your email address with the relevant parties who may use it to contact you with marketing. Please note that such parties act as data controller in relation to use of your data and this Privacy Notice does not apply to such processing.

Tracking Technologies

Our Application may utilize tracking technologies using google map in order to track the exact location for security purpose. This also help us to locate the exact locality of the user and provide the service based on their locality. 

Legal

We may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence, unlawful activity or suspected breach of the Terms of Use and/or the breach of other terms and conditions or otherwise where required by law or where we suspect harm or potential harm to others. We will cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any other information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.

In the event IQ Broadcast Ltd is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.

We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services.

we use information to:

• determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be of interest to you, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests;
• prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms
• analyze and understand our audience, improve our service and optimize content selection, recommendation algorithms and delivery
• communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about My Home TV app, details about new features and content available on the My Home TV Services, and special offers, promotional announcements, contests and consumer surveys.

Choice

You may choose whether or not to provide Location details to my Home TV Application. You may turn off the automatic location tracking on our application and set a manual location.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We operate globally and may transfer your personal information to individual companies of the IQ Broadcast Ltd affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site / Stores. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Service providers based outside Europe

We use certain third-party companies to perform some functions of the My Home TV service on our behalf or to provide services to us. These third parties are only allowed access to your information as needed to perform such functions or to provide such services. They’re not allowed to use it for any other purpose.

Some of these third-party companies are located, or have servers that are located, outside the European Economic Area. Where we share your information with such companies, we take all steps reasonably necessary to ensure your information is treated securely and in accordance with this privacy notice.

However, please note that the data protection and other laws of such countries may not be as comprehensive as those in the European Economic Area. We’ll only transfer your personal information to a territory outside of the European Economic Area under the following circumstances:

• the European Commission has determined that an adequate level of protection for personal information is in place in the country to which we transfer your data
• standard data protection clauses as adopted by the European Commission are in place governing the transfer (you can view the standard clauses on the European Union’s legal website at eur-lex.europa.eu)
• for transfers to the USA, the recipient organisation is a participant in the EU-US Privacy Shield programme; or
• other appropriate safeguards have been put in place, as described in the privacy notice for the applicable Service

Your Rights

Any personal information you supply will be treated in accordance with applicable data protection laws including the General Data Protection Regulation (the “GDPR”) and any other applicable or superseding legislation. We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK. These are:

• the right to request a copy of the personal information we hold about you. To do this, please contact us at privacy@My Home TV.co.uk making clear that you are requesting a copy of your personal information and including full details of what you require. You may also be required to submit a proof of your identity.
• the right to object to your personal information being used for direct marketing. Please see the section above on marketing for details of how to opt out.
• the right to object to your personal information being processed where the legal basis for the processing is our own legitimate interests as a business. We will comply with such a request unless there is a lawful reason for not doing so, such as when we need to continue to process your information to defend a legal claim or if this information is necessary for the ongoing provision of our service.
• the right to rectification. You may request that we correct any inaccurate and/or complete any incomplete personal information.
• the right to withdraw consent. Where we are processing your personal information on the basis that you have given us your consent to do so, you may withdraw your consent at any time.
• the right of erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for retaining your personal information, such as keeping your payment information for several years to comply with HMRC rules.
• the right to data portability. In certain circumstances, you may request that we provide your personal information to you in a structured, commonly used and machine-readable format and have it transferred to another provider of the same or similar services to us. Where this right is applicable, we will comply with such transfer as far as it is technically feasible.
• the right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.

Managing Your Information

You can access and update some of your personal information through your account settings. If you have chosen to connect your My Home TV account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date. The My Home TV Services may send you periodic reminders via e-mail to maintain the accuracy of your personal information.

Rectification of Information

You can ask us to correct inaccurate or incomplete personal information concerning you by sending us an e-mail

Data Access

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

Data Retention and Erasure

We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your personal information and close your My Home TV Services account. Please note that if your request for the erasure of your personal information;

• We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a My Home TV Services account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
• Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the My Home TV Services, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
• Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

Consent Withdrawing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affects your rights or as may be required by law. Thus, you are advised to review this page periodically for any changes. We may or may not notify you of any changes by posting the new Privacy Policy. By continuing to use My Home TV app after the updated Terms have been published, you affirm your agreement to the updated terms. 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@myhometv.co.uk or contact us Data Protection Officer, Data Privacy Team, IQ Broadcast Ltd, 3rd Floor, 70 Gracechurch Street, London EC3V 0HR, United Kingdom.