Last Updated: 17th December 2020
My Home TV is a service run by IQ Broadcast Ltd. Your data is important. It’s important to us, and we understand that it’s important to you. My Home TV is committed to safeguarding your information in line with the latest data protection and privacy laws. We also want to be transparent about what information we collect about you, how we use it, and how you can control what we do with this information. If you have any questions, please don’t hesitate to contact us at email@example.com
On using My Home TV App, you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. In case of any roaming user profile or if you are a traveler visiting various countries around the world and avail My Home TV App services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information
Information Collection and Use
We may also collect information or Personal Information to track User behavior and preferences for internal analytics of all Users of the App, Device IDs / Unique identifiers, usage statistics, traffic data, Your IP address, IMEI number, domain names, access times, locations and using third party such as Google Analytics, Google Play Services, Google Analytics for Firebase. To respond to any queries that You may have, and to communicate information to You, including notifications of any promotions or alerts, any updates to the Platform, or the introduction of any future fees or charges that We may collect at the time for the provision of Our Services to You. We may collect Your user ID or user name and any other information You have permitted the social media platform to share with Us specifically or any other third party. You also consent to us collecting information You have made publicly available through the social media platform and Google Play Services. We collect the permission to access Wi-Fi, Networks Connection and Network access only to allow app to connect to the internet to provide its functionality.
If you access My Home TV App by using a third-party service like Google and Facebook, they may send us information such as your registration and profile information from the services. We collect Public information, Name, Email id, friend list from Facebook and email id from Google. From time to time, we may also collect information about you by asking you to fill in an optional survey or questionnaire.
How we use this information and legal basis for processing
Processing based on our or a third party’s legitimate interest:
Sharing your information with other trusted partners.
If we want to use your data in any way not covered in the list above, we will only do so with your consent.
Aggregate and/or Anonymised Information: We may aggregate or anonymise certain information that we collect from you. Aggregate and de-identified information is designed so that we can’t identify you personally.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, Access Notification and other statistics. We may also use your information to evaluate your interest for various genres of content, services, offers, traffic patterns.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the My Home TV Services, we may collect and store such information.
We identify and use Your IP address to help diagnose any problems with our server, and to administer My Home TV. Your IP address is also used to help identify you and to gather broad demographic information to customize your experience on the My Home TV.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service. If you want to remove previously-stored cookies, you can manually delete the cookies at any time through your browser settings. However, this will not prevent the Platform from placing further cookies on your device unless and until you adjust your internet browser setting as described above.
We use strictly necessary cookies and other similar technologies to keep you signed in, to secure our services and your information and for other system administration purposes. Disabling these cookies will result in loss of functionality and may prevent you from being able to access the service. These technologies also allow us to understand how users interact with our service so we can make sure your My Home TV experience is as good as possible and to help us improve our service in the future. These cookies collect information about your use of our services, as well as technical information such as your IP address, time of visit, whether you are a return visit, any referring website and other information about your use of our service. These analytical services help us to know how many users we have; which parts of our app are most popular and the country or region where our users are located. This enables us to better understand who is using our site and to ensure we are reaching our target demographic, and to improve and tailor our services accordingly.
Performance Cookies: We use Google Tag Manager which records visits to our website and the source of those visits, and which allows us to manage our use of other types of cookies such as the Targeting Cookies described below
Targeting Cookies for Online Advertising: we may also use advertising companies or agencies to serve our online marketing to you elsewhere on the web. These companies use tracking technologies to collect information about your use of our services which they use to target our marketing messages to you, to make sure you don’t see advertising about My Home TV once you have subscribed, and to understand how you learned about My Home TV. They may also collect information about your online activities over time and across different websites and other online services so that they can better understand your interests to serve you with relevant adverts. Please note that if you do not give us consent to set these cookies, you may still see My Home TV advertising, but it will not be personalized to you.
Apps: Our apps collect the advertising identifier provided by your operating system (i.e., iOS or Android). You can learn how to opt out of mobile app tracking by certain advertising networks through the privacy and/or advertising settings on your device. To find out how to change these settings for Apple or Android devices, see:
Privacy Preference Centre: You can manage your preferences and withdraw consent in relation to cookies in our Privacy Preference Centre. To access the Preference Centre, clear your cookies and refresh our App
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We may work with third-party service providers to provide application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
We may use third-party advertising companies to serve ads when you visit our app. These companies may use your information about your visit to our service, in order to provide advertisements about goods and services of interest to you.
We will only send you direct marketing about My Home TV products and services, unless you indicated during the registration process that you do not wish to receive such messages by sending us an email from the email address you use to register to firstname.lastname@example.org. In addition, you can unsubscribe from receiving such messages by clicking the unsubscribe link in any of our emails or in the account section of our website.
If you opt-in to receive such information, we will share your email address with the relevant parties who may use it to contact you with marketing. Please note that such parties act as data controller in relation to use of your data and this Privacy Notice does not apply to such processing.
Our Application may utilize tracking technologies using google map in order to track the exact location for security purpose. This also help us to locate the exact locality of the user and provide the service based on their locality.
In the event IQ Broadcast Ltd is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.
We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services.
we use information to:
You may choose whether or not to provide Location details to my Home TV Application. You may turn off the automatic location tracking on our application and set a manual location.
Links to Other Sites
Service providers based outside Europe
We use certain third-party companies to perform some functions of the My Home TV service on our behalf or to provide services to us. These third parties are only allowed access to your information as needed to perform such functions or to provide such services. They’re not allowed to use it for any other purpose.
Some of these third-party companies are located, or have servers that are located, outside the European Economic Area. Where we share your information with such companies, we take all steps reasonably necessary to ensure your information is treated securely and in accordance with this privacy notice.
However, please note that the data protection and other laws of such countries may not be as comprehensive as those in the European Economic Area. We’ll only transfer your personal information to a territory outside of the European Economic Area under the following circumstances:
Any personal information you supply will be treated in accordance with applicable data protection laws including the General Data Protection Regulation (the “GDPR”) and any other applicable or superseding legislation. We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK. These are:
Managing Your Information
You can access and update some of your personal information through your account settings. If you have chosen to connect your My Home TV account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date. The My Home TV Services may send you periodic reminders via e-mail to maintain the accuracy of your personal information.
Rectification of Information
You can ask us to correct inaccurate or incomplete personal information concerning you by sending us an e-mail
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
Data Retention and Erasure
We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your personal information and close your My Home TV Services account. Please note that if your request for the erasure of your personal information;
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.